Random Call Program Protocol

1. Calls are conducted randomly and may occur 1 or more days apart at the discretion of the Random Call Administrator.  An average of 2 calls per month over 3-6 months is recommended.  An individual may be contacted 3 or 4 times in one month and none in another but the actual number will be limited to the average over the extended period of time.  Calls will be made between 8:00AM and 7:00PM.  The individual agrees to be available to receive the calls and to appear at the lab within            hours of the time of the contact.

2. Individuals are contacted with discretion.  Messages are left at the numbers provided without disclosing the company name, unless specific permission is obtained from the test subject to do so.  The response time limit begins once direct contact has been made with the individual.  "Reasonable" amount of time given to individuals to respond to indirect contact will be determined on an individual basis and will be at the discretion of the Random Call Administrator.  Under no circumstances will an appearance in excess of 24 hours past the agreed response time be acceptable involving these indirect contacts.

3. Advisement of test subjects' unavailability to receive calls and appear for drug testing (i.e. out of town, etc.) is the responsibility of the test subject.   All such advisement is documented and discoverable.  Special arrangements may be made by the individual with DDL to appear outside normal DDL business hours (9:00AM - 5:00PM).  "NO SHOW" letters will be issued when the Random Call is initiated, when reasonable attempts to contact are made, and when no response is obtained within a reasonable time or within the agreed upon response time limit.  It is at the discretion of the Random Call Administrator to determine when a "NO SHOW" letter is justified.

4. The Random Call Program is designed to provide evidence of drug use or non-drug use and/or cooperation or non-cooperation of the participants.  DDL's role is nonpartisan.  DDL reserves the right to refuse to provide the Random Call service including "NO SHOW" documentation or specimen collection and testing, under circumstances which are unreasonable, harassment oriented or equivocal.  The determination of any such circumstances is the sole discretion of the Random Call Administrator.

5. The cost is $75.00 (USD) per test which includes alcohol, methamphetamine, cocaine and metabolite opiates (codeine & morphine), marijuana and PCP.  This is zero tolerance testing therefore is only limited detection and identification sensitivity of the GC/MS confirmation technique, not by any designated "cutoff" levels.  In other words, if a drug is present in any amount which can be specifically identified by GC/MS, it will be reported as present.  Other drugs or drug classes may be included upon request.

6. Testing must paid for in advance of the program beginning or before any random call is made.  Testing fee is not refundable once the call has been made.   Specimen collection will require the individual to bring a valid picture I.D. or provide other means for specific identification (such as distinctive scars or tattoos).   Samples are collected according to DDL's chain-of-custody protocol.  In addition, other precautions are taken by DDL staff to preserve the integrity of the specimen.  All reports (written or otherwise) will be issued only to the individual(s) listed on the Random Call Consent Form or on the Requisition/Consent Form.   All of this information may be discoverable.